Policy
Shipping & Delivery
Pan-India shipping
We accept orders for delivery across India. Enter your full address and PIN code at checkout.
Where an automatic rate is available, the shipping charge is shown before payment. Otherwise, the Belakuu team reviews your PIN code, parcel weight, dimensions and courier availability, then emails you the final shipping charge. Your order is confirmed only after you approve that amount and pay.
Processing & delivery times
Orders require up to 2 working days for preparation and dispatch after order confirmation. Delivery time is additional and depends on the destination and courier service. For store pickup, we'll notify you when your order is ready for collection.
Store pickup — Hyderabad
Store pickup is a separate option at checkout. Collect your order in Hyderabad with no shipping charge. We'll let you know when your order is ready — please collect only after you receive that message.
Pickup address: Belakuu Candles, Block 6, MIG Chitrapuri colony, Chitrapuri hills, Manikonda, Hyderabad
Collection hours: 9:00 AM - 7 PM
Tracking
You can check your order status anytime on the Track order page.
Questions? Reach us on WhatsApp or at hello.belakuucandles@gmail.com.